What is a Contact Centre?

ABOUT THE AUTHOR

Christian Paré

With more than 25 years of experience in high technology engineering and the IP telephony market, Christian led OMNIVIGIL until its acquisition by Cloudli. During his time at Cloudli, he lead Cloudli’s innovative product development team, setting the strategic product roadmap for its suite of industry-leading solutions.

You might be interested by

Top SMB Challenges — and How a Cloud Communications Solution Can Help

Top SMB Challenges — and How a Cloud Communications Solution Can Help

Cloudli Connect’s Integration with Microsoft Teams

Cloudli Connect’s Integration with Microsoft Teams

A2P 10DLC: What It Is and Why It Matters for Your Business

A2P 10DLC: What It Is and Why It Matters for Your Business

Business Texting and TCPA: Stay Compliant and Reach Clients

Business Texting and TCPA: Stay Compliant and Reach Clients

Five Underutilized Cloud Business Phone Features

Five Underutilized Cloud Business Phone Features

Four Phone Features You Need to Better Serve Customers

Four Phone Features You Need to Better Serve Customers